Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys,
We are a U.S.-based real estate operation focused on generating consistent deal flow through high-volume outreach and disciplined follow-up. We are hiring a top-performing Virtual Assistant / Internal Sales Agent (ISA) to handle cold calling, SMS follow-up, and
Data Science & AI | Maya At Maya, we’re building the future of digital banking—one intelligent interaction at a time. We’re looking for a Senior Manager to lead our iOps (Intelligent Operations) pillar within the Data Science
Job Summary: The Assistant Manager or a Team Leader is responsible for managing, coaching, and guiding a team of customer services representatives to achieve performance targets and deliver excellent customer experiences. This role ensures operational efficiency,
Summary of the role As an Operations Trainer you play a key role in equipping agents with the knowledge and skills they need to succeed. You deliver engaging training sessions using the client’s existing curricula, adapting to diverse
Job Description: Regularly review supply chain processes and workflows to identify and develop process improvement plans and support in streamlining best practices across warehouses. Establish and monitor key performance indictors (KPIs) for all supply chain activities
Director, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more
Operations Manager Position Overview The Operations Manager for a Collections Account will oversee daily operations, ensuring compliance with regulatory standards, client requirements, and performance targets. This role requires strong leadership in managing collections teams, driving recovery rates, and maintaining
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot
Project Manager - AI Large Language Models (LLMs) Position Summary In this position, you’ll manage the overall performance and governance of the Statement of Work (SOW), manage the day-to-day operations in accordance with the requirements of the
Our client is a regional Fund Services focuses on alternative investment funds such as hedge funds, private equity funds, crypto funds etc. As the business continues to grow, they are looking for Transfer Agency Administrator /
This role sits at the intersection of BPO operations and technology . You will join a small, high-autonomy team responsible for building, maintaining, and scaling an AI-powered performance management platform (internally known as AI Navigator / Vera
Alorica is seeking a talented and experienced Senior Operations Manager to lead our Cebu contact center operations. This full-time, on-site role is essential for driving operational excellence and ensuring exceptional customer service. Responsibilities Oversee day-to-day operations, including workforce planning,
Supervisor, Operations Location: Cagayan de Oro Employment Type: Full-Time About the Role We are looking for a Supervisor, Operations to lead a team of contact center associates and drive performance, engagement, and client satisfaction. In this role, you
Job Qualifications: Must be amenable to work 100% onsite at our WNS Bridgetowne Site The candidate should have a minimum work experience of 8+ years with at least 3 – 5 yrs in Travel domain Should
Overview : Manages and oversees the activities of a team of CSRs, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member
ROLE OVERVIEW: A specialized, tech-forward growth role dedicated to driving operational leverage through AI. This position is responsible for building and deploying AI Agent frameworks to automate creative asset generation pipelines, establish real-time ad performance monitoring, and
Position: Operations Team Leader Department: Operations Overview: Manages and oversees the activities of a team of CSRs, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of
The AML Specialist (Transaction Monitoring) will play a critical role in identifying and investigating potentially suspicious transactions within ShopeePay. The analyst will monitor real-time and historical transactions, assess risk indicators, and ensure compliance with relevant financial
Education: Bachelors degree Experience: 8+ years customer service experience, 5 year operations director experience. Should have experienced in handling or managing US Healthcare account Mandatory Skills: • Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and