About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to lead and drive improvements in workforce planning, structural management, and management information use. The role involves collaborating with stakeholders to ensure consistent
Apply today and start your journey with Ubiquity! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management. Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount
Were hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager
The Responsibilities: Manage the global seat allocation for agents. Consolidation of data across all programs. Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized
The Responsibilities: Manage the global seat allocation for agents. Consolidation of data across all programs. Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
At Symbos, we design connected experiences that bring together people, technology and insight. We’re a people-first organisation where growth is part of our DNA, and where high-performing teams are built on trust, collaboration and continuous learning.
Xillium Professional Services is a Philippines-based clinical support outsourcing company serving the US healthcare market. With multiple office sites and a rapidly expanding workforce, Xillium is committed to delivering high-quality operational support to its clients and employees.
About the Role We’re looking for a Workforce Analytics Lead to build and manage the company’s Shadow Layer — the analytics backbone that powers utilization tracking, attendance health, and workforce stability.This role owns the creation of data-driven workforce intelligence
Job Description: The Workforce Strategy team delivers data-driven insights, analytics, and services to ensure Customer Operations maintains optimal staffing levels to meet business demands. This role provides actionable intelligence to delivery teams across areas such as forecasting
Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceeded Understand all aspects of staffing and capacity management for all sites directly responsible Organize and create methods of communication, policies,
The Scheduler is responsible for managing the workforce management processes including scheduling and change management to ensure that KPIs are met. In addition, this position also serves as the central point of contact for supervisors and senior
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Job Title:2026 Workforce Management GVPAD – RTM/WFM Representative or Associate Job DescriptionThis posting is for the RTA Opening in Cebu Arcenas. The Real Time Management Associate/Representative is responsible for managing the intraday performance of multiple program(s) or