About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Job Title:2026 Workforce Management GVPKP Job DescriptionThe Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is
Job Description Summary: We are hiring on behalf of a a global law firm serving leading companies worldwide. Our client seeks Workforce Planning Specialist to support annual and ongoing headcount planning by managing organizational data, position rosters,
About the Role As Workforce Manager for Project Nectar, you will be the data-driven force behind how our night shift runs at our Cavite facility. Working alongside our Supervisors and Annotators, you will use real-time performance data
Overview The Assistant WFM Manager is a junior manager who manages either planners or both planners and real time analysts. This person is responsible for managing and auditing staff plans across multiple sites and LOBs and
Overview Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance
The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being
Responsibilities Main Objectives and Duties Reports Deliver hourly, daily, weekly, and month-to-date reports as required. Analyze forecasts and identify deviations for the previous day and current day. Determine root causes of misses and variances. Ensure report
Responsibilities Main Objectives and Duties 1. Communicates any system downtimes to all stakeholders Communicates any system downtime to all stakeholders Escalates any system downtime and tool issues to Qualfon and the account’s management Communicates relevant information
Overview Specialist II, Workforce Management (Real Time Analyst)Job Summary The Real Time Analyst is responsible for monitoring and managing intraday staffing levels, workforce adherence, real-time performance, and operational workforce requirements. This role ensures optimal staffing and service delivery by
At Symbos, we create connected experiences that begin with empathy, are powered by technology, and grounded in a culture that inspires trust, sparks innovation, and delivers meaningful outcomes. As we continue to grow, we are looking
The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock
Overview The Workforce Manager will oversee a team of WFM personnel that are responsible for all facets of workforce scheduling. He or she will determine and communicate work schedules and resources for various call queues across the organization
Overview The Workforce Manager will oversee a team of WFM personnel that are responsible for all facets of workforce planning and intraday management. He or she will determine and communicate work schedules and resources for various call queues
Overview The Workforce Manager will oversee a team of WFM personnel that are responsible for all facets of workforce planning and intraday management. He or she will determine and communicate work schedules and resources for various call queues
Position Title:Manager Workforce Management Shift:7:00 PM to 4:00AM (Philippines) Job Description: Manages Real Time Analysts and Scheduling and Forecasting Analysts. Primary duties may include, but are not limited to: Monitors forecasting effectiveness and accuracy at all levels.
Xillium Professional Services is a clinical support outsourcing company serving US healthcare providers through virtual medical assistant services. Working at the intersection of healthcare operations and workforce performance, the company helps clients deliver consistent support while building
Strategic workforce leadership. Define and execute the multi-property workforce planning and optimization strategy, operating model, governance framework, service standards and annual roadmap in line with Solaires business priorities. Business partnership. Partner with SQC and SEC Executive Offices, Operations,