About the Role When a guest calls or texts us, its rarely because their trip is going well. Theyre checking in late and cant find the lockbox. Theyre standing outside a unit that wont unlock. Something
Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more
AI is changing how software gets built. At AMCS, youll be at the forefront of that change—using AI-powered development tools to create scalable SaaS applications and intelligent agents that solve complex challenges for customers worldwide. If you
About Central Central builds AI agents that do real work for businesses. Today, our agents answer phones, book appointments, look up records, follow up with customers, transfer calls, and work inside scheduling and healthcare systems. Were expanding from
Job Summary: JOB DESCRIPTION: TICKETING OPERATIONS Location: Philippines, Seaside Cebu Division: SM Ticketmaster Line Manager: Ticketing Operations Manager Contract Terms: Full Time This role is based on site for our Cebu Operations. THE TEAM The Ticketing Operations team is key
Job Overview: The Property Manager is responsible for overseeing both soft and hard facility services, ensuring the seamless operation and maintenance of the facility, physical assets, and tenant-ready spaces. The role also supports occupancy objectives by maintaining
What youll do: Provide real-time support on assigned agents so theyll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement.
The Tier 4 IT Support / NOC Engineer is the final and highest level of technical escalation within the organization, positioned above Tier 3. This role owns the resolution of the most complex, highest-impact, and highest-visibility
YOUR NEXT CAREER MOVE STARTS HERE! Alorica is preparing in expanding our Content Moderation Team! Were looking for passionate and experienced professionals to join our growing team! 1.Sr. Operations Manager Responsibilities: Oversee the day-to-day operations of the contact
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident response
Primarily handles the Tier 3 and Proactive Team. Regular status meeting with NOC Manager to ensure set goals or direction for the team is achieved. Feedback from the Tier 3 and Proactive Team Leaders. Create and
Regular status meeting with Manager and Supervisor/s to discuss goals and implement direction set for the team. Monitor and submit reports about Team’s performance progress on action plans communicated by management team. Delegate tasks for tickets,
Position: Inbound Sales Agent Industry: Home Services Employment Type: Full-Time Compensation: Competitive base salary + performance-based incentives About the Role We are looking for a high-performing Inbound Sales Agent to join our sales team. This role is ideal
Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses
Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses
Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses
Role Overview The Senior Accountant will support the finance, accounting, payroll, reporting, compliance, and administrative requirements. The role requires a highly experienced, stable, and mature professional who can work independently, manage recurring accounting deadlines, liaise with
We are looking for a motivated and experienced BPO Supervisor to lead and manage a team of customer service representatives. The Supervisor will oversee daily operations, drive team performance, provide coaching and support, and ensure that service
Job Brief The Training Analyst plays a pivotal role in molding employee performance and development throughout the organization. Working hand in hand with Operations, this position guarantees that training initiatives align with the companys strategic objectives, directly
Team Leader About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by