Job Title: Executive – Workforce Management Department: Workforce Management (WFM) Location: Cebu Reports To: WFM Assistant Manager / WFM Sr.Manager Job Summary :The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing real-time contact center
Job Title: Executive – Workforce Management Department: Workforce Management (WFM) Location: Cebu Reports To: WFM Assistant Manager / WFM Sr.Manager Job Summary :The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing real-time contact center