The Support Operations Analyst (WFM Capacity Planner) plays a key role in enabling consistent, high-quality global support delivery and enablement at MRI Software. This position focuses on workforce management, quality monitoring, incident support, and operational process management and
Technical Support Analyst (WFM) Department: Customer Support Employment Type: Full Time Location: Manila Description Infor are looking for a Technical Support Analyst who is passionate about delivering high-quality, customer-focused support. As part of our dynamic Global Support team, you
Locations: Paranaque, Philippines Categories: Work Force Management Req ID: 29391 Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. - Recommending establishment
Workforce Management Analyst - Freelance, Remote Department: Specialized Roles Employment Type: Full Time Location: Philippines Reporting To: Client via Magic Compensation: $5.00 / hour Description About the Client Our client is a pioneering health and wellness company
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
The Role The Workforce Analyst owns the end-to-end coordination of scheduling and handoffs once a Virtual Assistant (VA) is successfully hired and matched with a client. This role works cross-functionally with Sales, CSM, Talent Acquisition (TA), Training,
Program:Rentokil TerminixBLI Name:Rentokil Credit ControllersDesignation:Senior AnalystNo of Head Count (s):3New Hires/Replacement Hires (HC) by DesignationNew HireBilled /Unbilled / BU / OPS BenchBenchSFDC ID for Billed New OpportunityNAReasons to hire Unbilled / Benchbackfill for trainee disqualified by
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20
The Workforce Management (WFM) Analyst I is responsible for supporting workforce planning activities that ensure optimal staffing levels, efficient resource utilization, and achievement of service level objectives across customer and operational support teams. This role performs forecasting, scheduling,
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
Program:Rentokil TerminixBLI Name:Rentokil Accounts PayableDesignation:Senior AnalystNo of Head Count (s):1New Hires/Replacement Hires (HC) by DesignationReplacement HireBilled /Unbilled / BU / OPS BenchBillableSFDC ID for Billed New OpportunityNAReasons to hire Unbilled / BenchN/A - Billable headcountCity /
Program:Rentokil TerminixBLI Name:Rentokil Business InsightsDesignation:Senior AnalystNo of Head Count (s):1New Hires/Replacement Hires (HC) by DesignationReplacement HireBilled /Unbilled / BU / OPS BenchBillableSFDC ID for Billed New OpportunityNAReasons to hire Unbilled / BenchN/A - Billable headcountCity /
MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that
Program:FM-FAOBLI/Process Name:RENTOKIL-TERMINIXDesignation:Analyst/Sr AnalystNo of Head Count (s):4New Hires/Replacement Hires (HC) by DesignationNew HireBilled /Unbilled / BU / OPS BenchNon Billable / RTX Order Management National Account Back OfficeSFDC ID for Billed New OpportunityNAReasons to hire Unbilled /
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management,
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
Program:Rentokil TerminixBLI/Process Name:National Accounts - VoiceDesignation:AnalystNo of Head Count (s):10New Hires/Replacement Hires (HC) by DesignationReplacement HiresBilled /Unbilled / BU / OPS BenchBilled / RTX National Accounts Voice SFDC ID for Billed New Opportunity Reasons to hire
Overview The Workforce Management (WFM) Analyst is responsible for forecasting workload, planning staffing requirements, scheduling resources, and monitoring performance to ensure operational goals are achieved. The role partners closely with Operations, Training, Recruiting, and Business Leaders to optimize
Program:FM-FAOBLI/Process Name:RENTOKIL-TERMINIXDesignation:Analyst/Sr AnalystNo of Head Count (s):20New Hires/Replacement Hires (HC) by DesignationNew HireBilled /Unbilled / BU / OPS BenchBilled / RTX Order Management National Account Back OfficeSFDC ID for Billed New OpportunityNAReasons to hire Unbilled / BenchBenchCity