Job Title: Executive – Workforce Management Department: Workforce Management (WFM) Location: Cebu Reports To: WFM Assistant Manager / WFM Sr.Manager Job Summary :The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing real-time contact center performance. This role
Job Title: Executive – Workforce Management Department: Workforce Management (WFM) Location: Cebu Reports To: WFM Assistant Manager / WFM Sr.Manager Job Summary :The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing real-time contact center performance. This role
Basic Functions Generates schedules accordingly to meet the business requirements enabling superior customer service Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Monitors
The People Design Department (PD) Head provides operational leadership in talent acquisition and recruitment, ensuring hiring initiatives are executed efficiently and aligned with organizational workforce strategies. Reporting to the PD Manager and AVP for HR – People
Basic Functions Generates schedules accordingly to meet business requirements, enabling superior customer service. Adjusts schedules based on actual scenarios and provides overtime requirements or voluntary time off to ensure efficient and effective staffing. Monitors the queue
JOB SCOPE: Responsible for country operations, he/she is the key driver to expand the groups business to new and existing locations, as well as building and maintaining customer relationships in the best interest of the business
Human Resources Business Partner (Manager Level) Work Setup: Onsite Shift Schedule: Mid to Night Shift Job Description: The HRBP Associate Manager will support the Human Resources Business Partner function by managing day-to-day HR operations and employee
Revenue Manager Role Type: Full-Time Contract Duration: Open Ended Hours Per Week: 40 Working Hours: US EST About The Methodical Group The Methodical Group (methodicalgroup.com) is a leading global provider of IT Services, Consulting, and Specialized
Position Title: GSAS Team Leader Position Summar The GSAS Team Leader is responsible for overseeing the end-to-end human resource operations of the manpower agency under Gothong Southern, ensuring the effective delivery of key HR functions including
The Sales Trainer is responsible for designing, facilitating, and evaluating training programs that develop high-performing sales representatives. The role focuses on onboarding, product knowledge, sales methodologies, customer engagement, coaching, certification, and continuous performance improvement while ensuring alignment
Role: Operations Manager Location: Cebu Qualification: Any Graduates Responsibilities: • Managing Daily Operations • Drive Performance - Team mentoring & coaching individual associates who may fall below desired performance • 1st Level Escalation Handling - handle issues that
ABOUT THE ROLE The HR Manager, Emerging Talent Programs and External Affairs, is a senior, multi-functional role responsible for driving key human resource initiatives across four interconnected areas: external affairs and university partnerships, emerging talent and
The Project Supervisor (CSR & Product Support SME) serves as both an operational leader and Subject Matter Expert (SME) for CoDevs Customer Support and Product Support service offerings. This role is responsible for leading client-facing teams
YOUR NEXT CAREER MOVE STARTS HERE! Alorica is preparing in expanding our Content Moderation Team! Were looking for passionate and experienced professionals to join our growing team! 1.Sr. Operations Manager Responsibilities: Oversee the day-to-day operations of
Key Responsibilities: -Communicate with customers in Spanish and English via phone, email, or chat -Provide timely and accurate responses to inquiries, concerns, or service issues -Collaborate with internal teams to resolve customer challenges efficiently -Maintain a
Qualifications 2nd year College Undergrad (No back subjects)= No experience needed HS/SHS Graduates with 6 months BPO experience Average communications skills Willing to work onsite Amendable to any given schedule A team player Can work ASAP
Direct hire Location: CEBU Monday to Fridays (onsite/hybrid) Job title • Corporate HR Manager Job summary: Lead the centralized HR function for a family-owned group with multiple companies in both Cebu and Gensan. You will design
A leading and rapidly growing organization is seeking a Human Resources Director to serve as a strategic partner to executive leadership. This role is responsible for aligning HR strategies with business objectives, driving organizational performance, and enhancing
Job Purpose The position is primarily responsible for promoting, marketing, and selling of deposits and other bank products to bank retail clients to attain revenue and profit targets set by the company and in adherence to
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the