About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
About Thunes Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 140 countries and more than 90 currencies. Thunes’ Network
Job Summary: Proactively monitors service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or forecast. Must have knowledge of what is taking place in the business
Candidate Profile: With at least 1 year of experience in WFM Real Time Management Amenable to work onsite in Cebu site Core Responsibilities: 1. Intraday Monitoring & Service Level Management Real-Time Trackin g: Monitor live dashboards (like Verint,
Workforce Management Scheduler to join our team. The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring accuracy, efficiency, and timely reporting. Basic Functions Generates schedules accordingly to meet
Job Summary: Proactively monitors service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or forecast. Must have knowledge of what is taking place in the business
About Citygreen Citygreen PROJECTS delivers some of the most technically complex urban infrastructure and streetscape projects in the market — work that sits at the intersection of civil construction, landscape architecture, and environmental performance. We work
Job Summary: Proactively monitors service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or forecast. Must have knowledge of what is taking place in the business
Software Engineer Are you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen! NCS is a leading technology services
Overview: Manages and oversees the activities of a team of CSRs, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against
Overview : Manages and oversees the activities of a team of CSRs, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member
Job Title: IT - Service Desk Manager Location: FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000 Gross Monthly Salary: PHP 60,000 - PHP 75,000 (depending on experience) Work Arrangement: Office
The Sr. Training and Quality Manager for Asia will report to the Global Delivery Lead and will collaborate with the Global Training Manager, Global Quality Measurement Manager, and Global Quality Assurance Manager. You are tasked to
Objective Own and execute time-sensitive application and lease-related operational tasks triggered by system events. This role is responsible for accurately completing manual actions that close gaps between systems, ensuring zero disruption to customer leasing workflows. Precision,
Work From Anywhere in LATAM Work Schedule: EST Compensation Range: $1300 USD/month based on experience A healthcare services organization specializing in behavioral-health revenue cycle operations is looking for a Billing Specialist to keep claims clean, accurate,
Position Summary Provides administrative support for the account / program by coordinating with various internal departments (i.e. CE, LS, HR, Workforce, etc…). Seeks immediate action and resolution to administrative concerns, inquiries and issues of the account
WERE HIRING: Service Desk Team Lead – AMS Region (Philippines) | Spanish-Speaking Preferred English Fluency Required | Spanish Language Skills Highly Preferred About Excis Excis is a global IT outsourcing and managed services provider delivering world-class
Core Responsibilities of a Service Desk Manager 1. Team Leadership & People Management Supervision and Mentoring: Guide, train, and coach service desk analysts; conduct performance reviews. Workload Balancing: Manage call/chat/ticket queues, redistribute tasks to maintain optimal response times.
Job Description We are looking for a highly capable and detailoriented Service Desk Tier 2 Team Lead to join our IT Support organization. In this role, you will be responsible for overseeing Tier 2 daily operations,
Company Mission: Our mission is to reduce the cost of capital across the world. About the Company: We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much